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High Expectations

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  1. Expectations - Overview
  2. Expectation 1 You should expect to be listened to, valued, and respected
  3. Expectation 2 You should expect knowledgeable and compassionate health care
  4. Expectation 3 You should expect to get medications that will only make you feel better, not worse
  5. Expectation 4 You should expect never to be abandoned or forgotten
  6. Expectation 5 You should expect not to live a life of loneliness or depression
  7. Expectation 6 You should expect to live life as pain-free as possible
  8. Expectation 7 You should expect never to be the object of prejudice or abuse
  9. Expectation 8 You should expect to get the help you need to live life to the fullest
  10. Expectation 9 You should expect to live up to your potential and have hope for the future
  11. Expectation 10 You should expect to be in control of your life and understand what is happening to you
  12. Expectation 11 And most importantly... You should expect never to be taken advantage of except for your talents, knowledge, and wisdom
  13. Reflection Activity
  14. Course Feedback - Expectations
  1. High Expectations
  2. Expectation 2 You should expect knowledgeable and compassionate health care
Lesson 3 of 14
In Progress

Expectation 2 You should expect knowledgeable and compassionate health care

Robert Stall MD

As you age, your health needs may evolve—but one thing should remain constant: you deserve high-quality care from professionals who are both skilled and compassionate.

Knowledgeable health care means your providers are up to date on best practices for older adults. They should understand the complexities of aging and how different factors—like medications, chronic conditions, mobility, or memory—can affect your well-being. Good care isn’t just about treating symptoms; it’s about understanding the full picture of your health, lifestyle, and preferences.

But skill alone isn’t enough. Compassion is just as important. It means being treated like a whole person, not a number on a chart. Compassionate providers listen without rushing, explain things clearly, and respect your values and choices. They take time to understand how you’re feeling—not just physically, but emotionally and mentally too.

You should never feel like a burden or be dismissed because of your age. If something doesn’t feel right—whether it’s a diagnosis, a treatment plan, or how you’re being treated—it’s okay to ask questions or seek a second opinion. You’re an active partner in your health journey, not a passive observer.

Action Plan

1. Prepare for Appointments
Write down your symptoms, questions, and concerns ahead of time. Bring a list of medications and any recent health changes to help your provider make informed decisions.

2. Ask Questions—And Expect Clear Answers
Don’t hesitate to ask, “Can you explain that differently?” or “What are my options?” You deserve to understand your care and feel confident in the choices being made.

3. Bring a Support Person
A trusted friend or family member can help you remember details, ask questions, or simply provide comfort during appointments.

4. Choose Providers Who Respect You
If your provider doesn’t listen, talks down to you, or seems dismissive—consider finding someone else. A good provider welcomes your involvement and values your input.

5. Know You Have a Voice
Whether it’s about pain, treatment preferences, or end-of-life wishes—your perspective matters. Compassionate care means your voice guides the process.

Health care should help you live well—physically, emotionally, and with dignity. Expect nothing less than care that is both informed and deeply human.